Privacy Policy
Last Updated: November 1, 2025
1. Introduction
ReviewDoctors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (hashed and encrypted), and role (reviewer or doctor)
- Doctor Profile Information: Name, specialty, clinic address, bio, and profile picture (if provided)
- Review Content: Ratings, written reviews, and comments about healthcare providers
- Reports: Information provided when reporting inappropriate content
2.2 Automatically Collected Information
- Usage Data: Pages visited, time spent, search queries
- Device Information: IP address, browser type, device type
- Location Data: General location information (city/state) if you choose to enable location services
3. How We Use Your Information
- To provide and maintain our services
- To authenticate your account and prevent fraud
- To display doctor profiles and reviews
- To moderate content and respond to reports
- To improve our website and services
- To send important service-related communications
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Public Reviews: Your reviews (without email address) are displayed publicly on doctor profiles
- Doctor Profiles: Doctor-provided information is displayed publicly
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted third-party service providers who assist in operating our website (hosting, analytics)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Passwords are hashed using bcrypt and never stored in plain text
- Secure HTTP-only cookies for authentication tokens
- HTTPS encryption for data transmission
- Regular security audits and updates
- Input sanitization to prevent injection attacks
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your account information
- Deletion: Request deletion of your account and associated data
- Withdrawal: Withdraw consent for data processing where applicable
- Review Content: Edit or delete your reviews
To exercise these rights, please contact us through your account settings or by email.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Authenticate your session
- Remember your preferences
- Analyze website usage
You can control cookies through your browser settings, but this may affect website functionality.
8. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Deleted accounts and reviews may be retained in backups for up to 30 days.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us through your account or via email.